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Documentation Index

Fetch the complete documentation index at: https://coinvoyage-3c99945b.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

The Transactions tab logs every crypto payment and settlement event processed through CoinVoyage. You can use it to monitor payment flow, debug failed or pending payments, confirm on-chain settlements, and issue refunds — all from a single interface.

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Searching and filtering transactions

The Transactions tab provides search and filter controls to help you isolate specific orders or payment events.
  • Use the search bar to look up transactions by order ID, wallet address, or other identifiers.
  • Apply filters to narrow results by status, date range, chain, or token.
  • The analytics summary at the top of the page gives you a snapshot of volume and activity trends across your filtered view.

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Viewing transaction details

Click any row in the transactions table to open the full detail page for that payment. The detail view includes:
  • On-chain metadata — The transaction hash, originating chain, token, and amount.
  • Status — Whether the payment is pending, complete, or failed.
  • Associated hashes — Links to on-chain records for the payment and any related settlement or swap transactions.
Use this view to confirm that a specific payment settled correctly or to investigate unexpected statuses.

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Initiating refunds

You can issue a refund from any completed transaction’s detail view. Refunds are executed as new on-chain transactions and are linked back to the original payment.
Refunds are recorded as child transactions under the original payment. They appear in the Refund Transactions section of the transaction detail page once submitted.

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How to create a refund

1

Open the transaction detail

From the Transactions tab, click the row for the completed payment you want to refund.
2

Click Refund

In the transaction detail view, click the Refund button to open the refund modal.
3

Fill in the refund fields

Complete the required fields in the modal:
  • refund_amount — The amount to refund. Supports both full and partial refunds in the settlement currency.
  • refund_reason — A required string explaining why the refund is being issued.
  • note — An optional field for any additional context you want to record.
  • recipient_address — The wallet address that will receive the refunded funds.
4

Proceed through the CoinVoyage widget

Click Proceed. The CoinVoyage widget opens so you can select the currency for the refund and confirm the on-chain transaction.
Once sent, refund status updates in real time within the dashboard. All refund transactions appear under the Refund Transactions section of the original payment’s detail page.
Refunds are executed as a new on-chain transfer. They are not reversed charges — the refunded amount is sent directly to the recipient address you specify.

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Full vs. partial refunds

  • Full refund — Set refund_amount to the total settled amount of the original payment.
  • Partial refund — Set refund_amount to any amount less than the original settlement amount. You can issue multiple partial refunds against the same payment, up to the original total.
Once a refund transaction is confirmed on-chain, it cannot be reversed. Double-check the recipient_address and refund_amount before confirming.